WORK

PROFESSIONAL SUMMARY

Results-driven technology leader with extensive experience in spearheading digital transformation and leading large scale, high-performing teams to deliver innovative, business-aligned solutions. Expertise in IT strategy development, system architecture optimization, data center operations and implementing emerging technologies to enhance efficiency and scalability. Proficient in cloud computing, cybersecurity, software development, and data analytics. Known for fostering a culture of innovation, collaboration, and continuous improvement to solve complex business challenges and drive growth.

WORK EXPERIENCE

Technology & Program Manager | Senior Consultant
Capco Consulting (Dallas, TX | 2019 – Present)• Created and maintained strategic budgets, utilizing cost analysis and forecasting to optimize spending and resource allocation
• Managed cloud migration project, moving critical systems to AWS, achieving better scalability and reliability for over 13 million clients by leveraging virtualization, containerization, and automation technologies
• Developed and directed numerous product training and enablement programs, improving employee engagement and product utilization
• Deployed environmental cyber security resiliency tools and practices, utilizing ITSM tools for data analytics and reporting
• Led the development and execution of comprehensive technology roadmaps aligned with business goals, scalability and compliance
• Established and managed strategic partnerships with key technology vendors, overseeing contract negotiations to align with organizational goals.
• Managed and developed project teams of 20+ professionals, including architects, developers, and functional roles, while fostering individual development and company growth
• Successfully executed disaster recovery technology implementations in several projects, enhancing system resilience and operational continuity
• Created and delivered high-level presentations and reports for executive leadership, translating complex technical data into actionable business strategies


Senior Manager | Global Technology Operations
Aspira Software (Dallas, TX | 2018 - 2019)• Evaluated and implemented network visualization solution, providing data center mapping and infrastructure status
• Established strategic road maps for internal and external IT support teams in US, Canada, and China servicing over 1,200 employees
• Managed end-to-end vendor selection process, from RFI to RFP, evaluating multiple vendors for a critical IT infrastructure upgrade, and resulting in the alignment of business objectives and selection of a high-performance vendor
• Spearheaded multidisciplinary projects to improve IT operational efficiency, fostering a unified approach to technology operations between international offices
• Configured and integrated Atlassian JIRA to optimize project tracking and reporting for cross-functional teams
• Launched initiatives to optimize IT processes, implement best practices and mitigate security vulnerabilities
• Managed client escalations, delivering rapid solutions and ensuring high levels of client satisfaction
• Led and managed global technology operations teams, ensuring seamless


Senior Manager | Client IT Services
Active Network (Dallas, TX | 2017 - 2018)• Led cross-functional agile team to deliver custom tailored POS solution for over 2000 clients, including software development and hardware delivery for over 10,000 units, plus incident management and problem resolution
• Produced and executed contract negotiations, acting as liaison between technical project teams, senior management and third-party vendors
• Ensured quality assurance in service delivery through ITSM tools and consistently adhered to or exceeded SLAs
• Developed and implemented risk management strategies to safeguard IT systems and minimize potential threats and disruptions
• Communicated with internal stakeholders, providing high level reports regarding external vendors, resolved issues, and successful project outcomes


Director of Technology
FC (Non-Profit) (Dallas, TX | 2011 - 2017)• Directed and optimized budgets in response to evolving financial requirements and strategic goals
• Oversaw change management processes to ensure smooth transitions for new technology implementation, including live streaming digital transformation and company-wide software upgrade to Microsoft Office 365
• Elevated team performance by transitioning structure into functional tiered leadership roles
• Achieved 20% operating cost savings through energy efficient hardware and upgrading data center and cooling systems
• Cultivated a culture of continuous improvement by encouraging self-paced learning and providing resources for employees to acquire new skills, enhancing team efficiency and innovation

PROFESSIONAL SKILL | TECHNICAL SKILLS

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Brand

PERSONAL

• My wife (Jules) and I met in college at UNT in Denton, TX
• We stay pretty busy with 3 girls (9y, 7y, 1y)
• Moved from Dallas, TX to Evergreen, CO in 2024
• Passion for home automation, wood working & Nintendo Switch
• Family hobbies include hiking, skiing, ice skating, and Mario Kart competitions

PROFESSIONAL

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